Information we collect and how we use it
When you contact EndoTheia through this website, we may collect your name, contact information, organization, the reason for your inquiry, and any information you choose to provide. We use this information to respond to inquiries, provide product support, evaluate feedback, manage business or development discussions, and meet applicable quality, regulatory, and legal obligations.
Our website providers may also process limited technical information, such as browser type, requested pages, access times, and IP address, to operate and protect the site.
Product support and patient information
Information concerning a commercially distributed EndoTheia product may be reviewed and retained through our quality and complaint-handling processes and evaluated for regulatory reporting when applicable.
Please do not submit patient names, dates of birth, medical record numbers, or other patient-identifying information through the website. The support form is not intended for medical emergencies or requests for medical advice.
How information may be shared
We may share information with service providers that support our website and communications, with business partners when needed to address an inquiry or product matter, or with regulators and other authorities when required by law. We do not sell personal information or share website submissions for third-party advertising.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above or as required by our quality system or applicable law. We use reasonable administrative, technical, and organizational safeguards to protect information, although no internet transmission or storage system can be guaranteed completely secure.
Cookies and tracking
EndoTheia does not currently use advertising cookies or third-party behavioral advertising tools on this website. Our hosting infrastructure may use essential technologies and technical logs needed to operate, secure, and deliver the site.
Your choices and contact information
You may contact us to ask about, correct, or request deletion of personal information submitted through the website. Certain information may need to be retained for quality, regulatory, legal, or legitimate business purposes.
Questions may be sent to info@endotheia.com. We may update this policy as our website or practices change.